Sunobot

Terms and Conditions

Last updated: September 1, 2025

Terms and Conditions

1. Introduction and Acceptance

Welcome to Sunobot ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website located at sunobot.com and our services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

2. Service Description

Sunobot provides an AI-powered customer service and sales automation platform that integrates with various messaging platforms. Our Service enables businesses to automate customer interactions, manage conversations, and improve customer engagement through artificial intelligence.

3. User Responsibilities

As a user of our Service, you agree to:

  • Provide accurate and complete information when creating an account
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access to your account
  • Comply with all applicable laws and regulations in your use of the Service
  • Not use the Service for any illegal or unauthorized purpose
  • Not interfere with or disrupt the Service or servers

4. Acceptable Use Policy

You may not use our Service to:

  • Send spam or unsolicited messages
  • Harass, abuse, or harm another person
  • Violate any applicable laws or regulations
  • Infringe upon intellectual property rights
  • Distribute malware or viruses
  • Attempt to gain unauthorized access to any systems
  • Engage in any activity that could damage our reputation

5. Data Processing Notice

5.1 Messaging Platform Integration

Important: By using our Service, you acknowledge and accept that Sunobot connects to and processes messages from various messaging platforms including, but not limited to:

  • WhatsApp
  • Telegram
  • Instagram
  • Facebook Messenger

You are responsible for ensuring you have the necessary permissions and comply with each platform's terms of service when integrating with our Service.

5.2 Third-Party AI Processing

Important: You acknowledge and accept that data processed through our Service may be analyzed and processed by third-party artificial intelligence platforms including, but not limited to:

  • OpenAI (GPT models)
  • Anthropic (Claude models)
  • Google Gemini
  • Other AI service providers as we may integrate

While we take measures to protect your data, you understand that these third-party services have their own terms and privacy policies. We recommend reviewing the terms of these services for complete understanding of how your data may be processed.

6. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Sunobot and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SUNOBOT, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your use or inability to use the Service
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from the Service
  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Service by any third party
  • Any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available through the Service

8. Disclaimer

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. SUNOBOT MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, AND HEREBY DISCLAIMS AND NEGATES ALL OTHER WARRANTIES INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY OR OTHER VIOLATION OF RIGHTS.

9. Indemnification

You agree to defend, indemnify, and hold harmless Sunobot and its licensees and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).

10. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms. Upon termination, your right to use the Service will cease immediately.

11. Governing Law

These Terms shall be governed and construed in accordance with the laws of the jurisdiction in which Sunobot operates, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

12. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

13. Contact Information

If you have any questions about these Terms, please contact us at:

  • Email: legal@sunobot.com
  • Website: sunobot.com

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